Patient Care Scheduler | Nephrology

Logan Health • Kalispell, MT • 5d ago

Do you thrive in a fast-paced healthcare environment and possess a talent for organization? Join our growing team as a Scheduler/Administrative Assistant and become the key to a smooth patient experience.

You'll wield your scheduling expertise and administrative acumen to ensure optimal patient flow and support our dedicated providers. This role is ideal for a highly organized individual who enjoys collaboration and takes pride in contributing to exceptional patient care.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

We are seeking a detail-oriented and organized individual to join our team. This position performs scheduling services and administrative support to enhance the function of the assigned area(s) to provide optimal patient care and ensure a seamless patient experience.

Offering a dynamic work environment, with the option to work a hybrid schedule after the training period, provided required metrics are met.

Qualifications:

Minimum of one (1) of the following preferred:

Post-high school education or vocational training in healthcare

Previous experience in healthcare or customer service

Knowledge and understanding of medical terminology

Other combinations of education and experience may be considered

Skills & Abilities:

Proficiency in computer skills, including Microsoft Office Suite, and the ability to learn other software as needed

Typing speed of 45 wpm is highly preferred

Excellent organizational skills, attention to detail, and a self-starter with critical thinking abilities

Ability to prioritize tasks and work both independently and as part of a team

Strong commitment to working in a team environment while maintaining confidentiality

Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences

Exceptional interpersonal skills, with the ability to manage sensitive and confidential situations with professionalism and diplomacy

Job Specific Duties:

Accurately schedule services per department protocol and assigned area(s)

Coordinate resources to ensure patients receive appropriate care at every interaction

Adhere to department policies and procedures while adapting to frequently changing operating standards

Maintain strong quality metrics as evaluated by department quality assurance programs

Consistently communicate professionally and effectively, both verbally and in writing

Maintain confidentiality and respect patient privacy in compliance with HIPAA

Work efficiently under stress and during high patient volume or additional workload

Collaborate with assigned leadership and staff to maintain daily operations and complete tasks

Assist with cross-training and onboarding of new hires as necessary

Work cooperatively with other departments to ensure accurate scheduling of visits

Monitor access issues with provider schedules to ensure a positive patient experience

Why Logan Health? Logan Health takes great pride in offering its employees a comprehensive benefits package that includes:

Health, Dental, and Vison insurance

401(k) with generous matching

Employer-provided life insurance

Voluntary life and disability insurance options

Critical Illness and Voluntary Accident options

Employee assistance program (EAP)

FSA

Paid time off, Holiday pay, and Illness bank

Employee referral program

Tuition Reimbursement Program

And more!

Join our team and enjoy the benefits of a collaborative and supportive work environment with the flexibility of a hybrid schedule!

This position will provide support to all Logan Health Medical Center locations, ensuring consistent and efficient scheduling across all facilities.? This role is part of Logan Health's ongoing centralization efforts. As such, candidates should be flexible and adaptable, as the position location may be subject to change based on future clinic needs.*

Shift:

Day Shift - 8 Hours (United States of America)

The position offers Monday to Friday hours, with shifts from 8:00 AM - 5:00 PM or 8:30 AM - 5:30 PM.

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

Criminal background check

Reference checks

Drug Screening

Health and Immunizations Screening

Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

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